Network Management Platform (B2B)
Global Search Redesign
Redesigning the global search feature for a network management platform to better facilitate user flows
What I did
As the lead UX researcher, I:
created interview scripts and conducted interviews
created validation research protocols and moderated all 12 feedback sessions
led the synthesis of quantitative and qualitative research data
ideated design ideas
helped create wireframes and prototypes
Lead UX Researcher
UX Research, UX Design, UI Design
May 2022 - August 2022
We increased the workflow efficiency by 200% via reducing a 16 click process to 8 clicks.
UX Designer, UI Designer, UX Manager, Project Manager, Subject Matter Expert
Note: some image / info are intentionally blurred due to NDA, please contact me for more information.